Is Back Market Legit? Exploring the Truth Behind Refurbished Tech

In today’s fast-paced world, everyone is on the lookout for a good deal. One of the websites that’s become increasingly popular for finding deals on refurbished electronics is Back Market. With so many websites and apps out there, it’s natural to wonder if Back Market is legit and a trustworthy source for your electronic needs. In this article, we will dive into various aspects of Back Market, providing you with the information you need to make an informed decision about using their platform.

Whether you’re trying to be more budget-friendly or environmentally conscious, refurbished electronics can be a great way to save money while reducing waste. Back Market serves as an ideal destination for those interested in certified renewed products. Curious to know more? Let’s get started!

Key Takeaways

  • Back Market is a platform for buying and selling refurbished electronics
  • The website offers a range of products at various price points, often at a discounted price
  • Customers generally have positive experiences with Back Market, but alternatives do exist.

What is Back Market?

Back Market is a thriving online marketplace originating from France, specializing in offering refurbished electronics. As one of Europe’s largest distributors of refurbished devices, you can find a vast selection of items on their site, ranging from laptops and smartphones to kitchen appliances and power tools.

Is Back Market Legit?

By purchasing products through Back Market, you’re not only scoring great deals on otherwise expensive devices, but also promoting environmental sustainability. With their certified, working-condition devices, Back Market combats e-waste and helps keep electronics out of landfills. This marketplace truly embodies the refurb revolution. Embrace your eco-friendly side and explore the many options available to you on Back Market!

What is Back Market’s Business Model?

Back Market was founded in 2014 by Hug de Larauze, Quentin Le Brouster, and Vianney Vaute, and operates on a unique approach to selling electronics. Rather than offering second-hand devices, Back Market carefully chooses and grades its merchants, ensuring that you receive a high-quality, nearly-new device with a warranty.

You can find an extensive selection of products on their platform, such as smartphones, laptops, and tablets. The business model revolves around the belief that there is a large demand for refurbished devices. Their merchants specialize in selling products that have been returned or exchanged by major retailers and then expertly refurbished.

The items found on Back Market could include previously used products that have been returned, or brand new items with open or damaged packaging. This approach creates an attractive, cost-effective solution for customers looking for reliable, top-notch devices.

Is Back Market Legit?

You may be wondering if Back Market, a marketplace for used electronics, is a reliable and trustworthy place to purchase your next gadget. Let me reassure you – it is! Since its inception in 2014, Back Market has gained millions of satisfied users worldwide. Their reputation is further backed by well-known entities like Goldman Sachs, and they hold an impressive A+ rating with the Better Business Bureau.

So, if you’re on the hunt for a fantastic deal on a pre-owned iPhone or iPad, rest assured that Back Market is both legit and secure, providing you with a safe shopping experience.

Who Can Sell on Back Market?

As a shopper on Back Market, you might wonder who is permitted to sell their products on this platform. Well, only reputable sellers make the cut. Back Market rigorously questions potential sellers about their operations to maintain trust and authenticity.

The platform ensures that not only are the devices genuine but also that sellers’ claims are accurate, offering the best deals for customers. Moreover, Back Market’s commitment to great customer service and clear communication with shoppers promotes a reliable experience for all.

To continuously monitor refurbishers’ standards, Back Market evaluates them by secretly purchasing their products weekly. As a result, merely 1 out of 3 applicants actually get approved to sell on Back Market. So, you can enjoy quality shopping, knowing that these sellers are meticulously selected.

What Does Back Market Offer?

Back Market provides a wide range of refurbished electronics, ensuring you have access to an extensive collection of high-quality products at affordable prices. You can find everything, not just limited to phones and tablets, but also gaming consoles, printers, blenders, washing machines, and hoverboards.

When browsing through their vast array of items, you’ll come across popular brands such as iPhone, Samsung, MacBook Pro, and Sony, among others. Whether you’re in search of a good-condition laptop, a MacBook Air with minor scratches, or an Android device like the Galaxy S21, Back Market has you covered.

Each refurbished product on the platform undergoes rigorous testing and inspection to ensure it meets the highest standards, allowing you to enjoy top-notch electronics without breaking the bank.

How much do products cost on Back Market?

At Back Market, you’ll find a wide variety of products with competitive prices. As you browse through their refurbished items, remember that prices can vary significantly depending on the product and seller. This is why it’s essential to do your research before making a purchase.

To get the best deal, take the time to compare prices on Back Market and other platforms, keeping in mind your budget. Additionally, be on the lookout for offers that include free shipping, as this can further enhance the value of your purchase.

By following these tips, you’ll be able to find quality refurbished products at a reasonable cost, making Back Market an excellent choice for savvy shoppers like you.

What is Back Market Certified Renewed?

Back Market Certified Renewed devices have been inspected, restored, and cleaned by either the manufacturer or an authorized partner, ensuring they function like new. In addition to receiving official packaging and accessories, you can rely on your purchase for longevity.

Moreover, buying from Back Market means contributing to a circular economy, reducing e-waste, and fostering sustainability. With a 1-year warranty and rigorous quality control measures, you’re not only minimizing your environmental impact but also receiving a reliable product.

How does purchasing a phone from Back Market function?

Purchasing a phone from Back Market is a straightforward process that ensures you receive a high-quality product at a competitive price.

How can I make payments on Back Market?

Back Market specializes in the buying and selling of gently used electronics, resulting in lower prices compared to traditional retailers. So, what options do you have for paying for your purchase on Back Market?

You may utilize Visa, MasterCard, Discover, American Express, or Affirm to pay for any item on the Back Market platform. Some sellers might also accept PayPal, though it’s not always available for every listing.

Regardless of your choice of payment method, it’s easy for you to find the most attractive deals on your next purchase. Furthermore, if you’re not entirely satisfied with your newly obtained refurbished phone, you can rest assured knowing that Back Market offers a 30-day money-back guarantee, ensuring you receive returns, refunds, or a full refund if necessary. This guarantee also applies to issues like battery life, confirming that you’re making a wise investment in your unlocked or carrier-specific handset.

What do customers think about Back Market reviews?

Back Market has been gaining popularity as a top destination for purchasing refurbished electronics, thanks to their impressive 4.4 Trustpilot score based on nearly ten thousand reviews.

Buying Refurbished Items

When you’re considering buying a new phone, you not only want a good deal, but also a quality product. So, when opting for refurbished gear, you might wonder if you’re compromising on quality. At Back Market, 92% of reviewers have given a 4- or 5-star rating, praising the excellent condition of their used phones and the great prices they got on their new devices.

All devices sold on Back Market come with a one-year warranty. So, even if you face issues after a few months, you’ll be covered. However, there have been a few negative reviews, mainly involving devices failing during the warranty period, and customers being hesitant to send them back for repair.

Keep in mind that buying a refurbished product comes with some risks. The device might work perfectly, or it could experience problems within the warranty period. In such cases, you’ll likely need to send it back for repair. This might be a hassle, but it’s standard for the industry.

Most refurbished product sellers offer some kind of warranty and will try to repair a device before replacing it. While Back Market may not be perfect, their high-quality products and commitment to customer satisfaction set them apart from the competition.

It’s important to remember that negative reviews are in the minority. When you compare the number of negative reviews to the overall sales, it’s evident that Back Market consistently delivers quality products at excellent prices.

Alternatives to Back Market

If you’re interested in exploring other options besides Back Market for purchasing pre-owned electronics, consider the following websites:


Swappa offers an exceptional online marketplace for buying and selling gently used electronic devices. With a focus on quality, every device on their website is guaranteed to be fully functional and in good condition. As evidence of their stellar reputation, Swappa has a remarkable 4.8 Trustpilot score.

If you’re interested in selling your electronics, Swappa can be an excellent platform for flipping items too.

Best Buy Renewed Products

For open box and refurbished electronics, look no further than Best Buy’s Renewed Products. Their selection is quite extensive, offering everything from smartphones and laptops to tablets and more. Thoroughly inspected and tested by Best Buy, you can trust that what you’re buying is high-quality.

What sets Best Buy Renewed Products apart from the competition is their outstanding customer service and user-friendly website, making your shopping experience that much more enjoyable.

Is Back Market Legit – A Brief Summary

Back Market is a trustworthy platform where you can find a variety of refurbished electronics at lower prices compared to retail. With the added benefits of a 30-day return policy and a one-year warranty on all products, you can shop with confidence.

Their ever-growing selection of top-brand items, such as Apple devices and the latest Samsung watches, makes Back Market a popular choice among savvy shoppers. So, when you’re in search of a fantastic deal on a phone, tablet, or laptop, don’t hesitate to explore Back Market’s offerings.

Keep in mind that Trustpilot also has customer reviews that can provide additional insight into the reliability of Back Market. Enjoy your shopping experience with the assurance that you’re on a legitimate platform!

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