99designs Review: Unveiling the Pros and Cons for Design Seekers

Choosing the right platform for your design needs can be as crucial as selecting the ideal color palette for your brand. 99designs offers a space where creativity meets functionality, providing you with access to a global network of designers ready to bring your vision to life. Through its unique model of design contests and one-on-one projects, 99designs serves as a hub for sourcing designs, whether you’re in need of a logo, website, book cover, or any other graphic design.

Navigating the world of online graphic design services can seem daunting, but understanding the specifics of how a platform operates can make your decision easier. 99designs stands out with a structure that accommodates diverse budgets and project scopes. The user experience often receives high marks for being intuitive, allowing you to collaborate effectively with professionals and get results that align with your expectations.

Key Takeaways

  • 99designs connects you with a diverse pool of designers through contests and direct collaborations.
  • The platform’s pricing and services cater to a variety of project sizes and budget preferences.
  • Users generally find the process intuitive and the outcomes in line with their goals.

Overview of 99designs

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As you navigate the world of graphic design for your business, you might find yourself exploring 99designs. This platform blends the artistry of graphic design with the ease of an online platform, making it a hub for creative contests that bring to life the visual aspect of your brand. At its core, 99designs is a crowdsourcing service, where numerous designers compete in a design contest to craft the perfect piece for your project.

When you use 99designs, you’re tapping into a global community of talent. Whether you’re on the hunt for an eye-catching logo or need an entire brand overhaul, the diversity of designers available means a wide range of styles and ideas for you to choose from. It’s legitimate company with a reputation for connecting businesses with graphic designers who provide world-class design you’ll love.

Here’s how it typically works:

  • You start by choosing the type of design you need.
  • Next, you create a brief explaining your vision.
  • Then, the community of designers starts submitting their work.
  • You provide feedback and refine the submissions.
  • Finally, you pick a winner and receive your tailor-made design.

The prospect of catalyzing a competition to extract the best possible designs for your needs is both exciting and effective. With 99designs, your business benefits from collective creativity, ensuring the end result resonates with your brand’s essence.

How Design Contests Work


When you launch a design contest on 99designs, you’re tapping into a community of talented designers ready to bring your vision to life. Here’s how you can expect the process to unfold, from start to finish.

Launching a Contest

To kick off your design contest, you’ll need to create a detailed brief that informs designers about your project’s requirements. It’s important to be as specific as possible about what you’re looking for, whether it’s a logo design or other graphics. Outline the styles you like, your brand’s personality, and any other key information that can guide designers. Once your contest is live, multiple designers will submit their design options for your review.

Interacting with Designers

Frequent communication is key. You have the opportunity to interact with designers, providing feedback on the design submissions you receive. This can be done by commenting directly on submissions and even updating your brief to clarify your needs. It’s best practice to log into your 99designs account daily to review new designs and keep the contest momentum going. Remember, active participation can attract more quality submissions from designers eager to align with your vision.

Selecting the Winner

After reviewing the design submissions, the next step is to narrow down your choices to a select few and eventually pick the winner. This decision should be based on how well each design meets your original brief and the quality of the design itself. Before making your final choice, you have the option to run a private contest to protect your privacy or poll friends and colleagues for their opinions. Once you’ve selected the winning design, the chosen designer will receive the prize, and you will receive the rights to the design.

Services and Offerings

When you explore 99designs for your creative needs, you’re unlocking a world of professional design services tailored to elevate your brand’s identity. Whether you’re starting fresh or revamping your current look, the offerings at 99designs have got you covered.

Logo and Branding

Your logo and branding are the face of your business. At 99designs, you can access a wide range of logo design options that resonate with your company’s core identity and values. The platform allows you to crowdsource your brand’s design, ensuring a variety of creative inputs.

  • Logo Design: From minimalist to complex, get the logo that aligns with your brand vision.
  • Brand Identity: Develop a coherent brand package that includes fonts, colors, and style guidelines.

Website and App Design

An impactful online presence begins with a stellar website and user-friendly app design. 99designs serves as your one-stop destination for both website design and app interfaces that are not only visually appealing but are also optimized for user experience.

  • Website Design: Get eye-catching, custom website designs or WordPress themes that stand out.
  • App Design: Create intuitive app interfaces that make navigation a breeze for your users.

Marketing Materials

Your marketing material is a direct communication line with your audience. Utilize 99designs for crafting marketing materials that capture attention and convey your message clearly. From business cards to social media graphics, everything can be tailored to strengthen your brand’s impact.

  • Business cards: Make a memorable first impression with uniquely designed business cards.
  • Social Media: Enhance your social media presence with custom graphics that echo your brand’s voice.

Pricing Structure


Deciding to invest in design services means you want clear information on what you’re going to get and how much it’s going to cost. With 99designs, pricing is structured to match a range of needs and budgets through various package tiers, and there’s flexibility with additional add-ons to tailor to your specific project requirements.

Package Tiers

At 99designs, you’ll find the pricing is segmented into several package tiers named Bronze, Silver, Gold, and Platinum. Each level correlates to the experience level of the designers and the number of design concepts you’ll receive:

  • Bronze – The most affordable option, suitable if you’re budget-conscious but still looking for quality designs.
  • Silver – Offers more design concepts than Bronze, a middle-ground for price and value.
  • Gold – You’ll receive even more designs from experienced designers, good if you’re looking for a broader range.
  • Platinum – This top-tier package provides premium designs from top-level designers, for when you really want to make a splash and are willing to invest more into your design.

Additional Add-Ons

To augment your design package, there are various add-ons that can be tacked on to your chosen tier:

  • Priority Support – If you need a helping hand quickly, this add-on is for you.
  • Featured Job Listing – Helps your project stand out to attract more designers.
  • Private Job Listing – For keeping your project details confidential.

Good to remember: 99designs offers a money back guarantee, which adds peace of mind to the value you’re getting, knowing that your investment is protected if you’re not satisfied with the initial design outcomes.

99designs User Experience

Your experience on 99designs is largely influenced by feedback from fellow users and the available customer support, both powerful determinants of overall satisfaction.

Customer Reviews

Reviews often mention the quality of work from designers on 99designs, citing that the platform tends to generate a wide range of creative options. According to some customer reviews on Trustpilot, you may find the process a bit challenging, likening it to guiding inexperienced designers to achieve the desired outcome. However, on the flip side, Sitejabber suggests that many are satisfied with the final products delivered, highlighting especially the book covers and brand logos.

  • Satisfaction Indicators:
    • Quality of Designs: Majority positive feedback
    • Experience: Varies, with some customers reporting challenges
    • Common Highlights: Customer service and the end result

Customer Support

Support is essential, especially when revisions or a clear communication path is necessary. The user experience with 99designs’ customer service could be a deciding factor for many, providing necessary guidance and delivering a money-back guarantee if your needs aren’t met. Feedback indicates that 99designs has developed an intuitive design experience, allowing you to easily request revisions and communicate with designers throughout the process.

  • Support Features:
    • Communication: Highly accessible
    • Revisions: Streamlined request process
    • Guarantee: Money-back option available

Your time with 99designs might be smooth and rewarding, as long as you make use of the available support and provide clear guidance to the designers.

Working with Designers


When you’re looking to hire a designer on 99designs, you’re not just getting one freelancer; you’re potentially accessing a pool of talented designers. Here’s how you can navigate working with them to get the best results for your project:

Assessing Portfolios

  • Check their past work: Review their portfolios to gauge each designer’s creativity and design skills.
  • Diversity in designs: Look for versatility that aligns with your vision.

Starting a Contest

  • Create a clear brief: Describe your needs to attract professional designers.
  • Be responsive: Provide feedback to guide the designers.

Selecting the Best Design

  • Engage with multiple creative approaches.
  • Weigh the entries against your project’s needs.

Collaborating for Perfection

  • Once you’ve narrowed down your choices, work closely with the best designers to refine the concept.
  • Utilize 99designs’ platform features for effective communication.

Remember, freelancers on 99designs excel when you provide them with clear direction and open communication. Take your time to explore, interact, and find that perfect fit for your project!

Success and Satisfaction Rates

When assessing the value and efficacy of 99designs for your design needs, two critical factors to consider are the rates of success and satisfaction among customers like you who’ve used the platform. The ability to receive high-quality designs and the flexibility offered by the service’s policies both contribute significantly to the overall experience.

Great Design Outcome

Your journey with 99designs may often lead to a great design outcome, with many users reporting a positive experience due to the design quality received. The platform’s approach to crowdsourcing means that you’re likely to get a diverse array of creative options to choose from—potentially elevating the final product. According to Sitejabber, customers frequently express satisfaction with both the service and the end result, highlighting the platform’s effective matchmaking between businesses and designers.

Revision and Refund Policies

Understanding the platform’s policies on revisions and refunds can put you at ease. If your initial design submissions don’t hit the mark, the revision process allows you to give feedback and work with designers to tweak and refine the concept. And in cases where you’re not satisfied with the progression or the outcome of your project, 99designs offers a money-back guarantee. This policy mitigates the risk of having a horrible experience, ensuring that you can invest in creative services with confidence. DiggityMarketing provides insights on the Direct Hiring feature, which can offer a more tailored, one-on-one approach for customers seeking closer collaboration with designers.

Comparative Analysis

When you’re mulling over which design service to use, it’s crucial to weigh 99designs against its competitors and consider its standing in the market based on customer feedback and expert ratings.

Versus Other Design Platforms

99designs through its unique design contest feature, allows you to receive multiple design options from various designers. This contrasts with platforms like Crowdspring and Toptal, which also provide quality designs but operate differently. Crowdspring encourages a similar creative competition but has a more extensive focus on branding services, whereas Toptal focuses on connecting you with highly skilled individual freelancers for one-on-one work. On the other hand, Vista, previously Vistaprint, offers marketing products alongside design services, appealing to those looking for a broader suite of business solutions.

  • 99designs: Design contests, direct hires, global designer access
  • Toptal: Curated freelance professionals, focus on individual expertise
  • Crowdspring: Creative services including naming and branding
  • Vista: Design plus print and marketing products

Ratings and Reputation

Your decision might also hinge on the online platform’s reputation and ratings. Reviews of 99designs consistently praise its customer service and end-to-end experience, citing a satisfaction rate that reflects in its ratings. For instance, Trustpilot showcases a “Great” rating, solidifying its reputable position in the market. In comparison, sites like Sitejabber offer insights into customer experiences across various platforms, giving you a sense of how 99designs measures up against its peers.

  • 99designs Reviews:
    • Trustpilot: 3.8 out of 5 stars
    • Sitejabber: 3.51 stars out of 5
  • Crowdspring Reviews: Generally positive with specific mention of customer support
  • Toptal Reviews: Favorable reviews for matching top talent, but with a noted premium price point
  • Vista Reviews: Good for combined design and printing services; varied feedback on design quality

By considering usage feedback and expert opinions via various review platforms, you ensure you’re making a well-informed choice that ideally matches your design needs.

Who Should Use 99designs?

99designs serves a diverse clientele, but it’s an especially good fit if you’re looking to bring a unique design project to life without the resources for a full-time designer. Whether you’re seeking fresh logos, branding materials, or custom graphics, 99designs offers a platform to connect with professional designers who can transform your vision into reality.

Small Business Owners

As a small business owner, you often juggle multiple roles and may not have the luxury of an in-house creative team. 99designs is tailored for small businesses that need high-quality designs without the steep costs associated with hiring permanent staff. It’s a place where you can find a variety of design options for your branding needs, ensuring your business makes a professional impression on your customers.


For non-profits, budget constraints are a common challenge. Leveraging 99designs can help you create compelling marketing materials that resonate with your audience and support your cause. The platform’s access to a global talent pool means you can get professional designs that uphold your non-profit’s message and values, all while keeping an eye on your expenses.

Individual Entrepreneurs

If you’re an individual entrepreneur with a vision for future projects, 99designs can be your gateway to professional branding. Whether you need a book cover, a logo for your new venture, or unique illustrations, you can initiate a logo contest and choose from a range of creative options. This can save you time and ensure a wide selection to pick from, making it simpler to find that perfect design that aligns with your entrepreneurial spirit.

Final Thoughts

When considering 99designs for your business’s branding needs, you’re looking at a platform with a global pool of talented designers who can bring your vision to life. Your experience on the site may vary; some users find the process a bit time-consuming, but many appreciate the vast selection of creative options.

  • Customer Service: Regarded by many as supportive, ensuring you’re assisted throughout your contest or project.
  • Value & Quality: Often, you get what you pay for—a variety of design choices and quality outcomes.
  • Ease of Use: The platform is generally straightforward to navigate.
  • Arteam_Design: Consider exploring the works of specific designers like arteam_design to gauge the quality and style.

It’s important to weigh the potential cost against the benefit of receiving diverse creative inputs. The reviews suggest that while some users feel the process could be more efficient, the end results often meet their expectations, illustrating successful logo creations and brand guides.

Remember, your brand is your company’s identity, so choosing the right design partner is crucial. 99designs could be just the place for you to find that perfect match. Keep in mind, however, it’s essential to establish clear communication and provide detailed feedback to make the most out of the service offered.

Additional Resources

If you’re looking to get more involved with 99designs or seeking further information, here’s a handy list of resources that you might find useful.

  • FAQ: Your first stop for any questions should be the 99designs FAQ page. It’s filled with useful information to help clarify any queries you have about the platform, services, and processes.

  • Contact Information: For personalized assistance, their contact page offers various options to get in touch with customer support, including email and live chat services.

  • Design Contest: Want to start your own design contest? Detailed guidelines and tips can be found in this comprehensive contest guide.

  • Social Media: To keep up with the latest trends and community news, make sure to follow 99designs on social media platforms like Instagram, Facebook, and Twitter.

  • Brand Guide: For those of you keen on crafting a brand guide, look into customer experiences and advice to ensure a smooth process.

  • Ethical Practices: 99designs takes pride in their ethical practices. You can stay informed about their policies and community guidelines through their main website.

  • Community Events: Keep an eye out on their social channels for any upcoming community events that are a great way to network and learn.

  • Educational Materials: They offer a range of educational materials to help you hone your design skills or polish your design briefs.

It’s always a good idea to leverage these resources to enhance your experience with 99designs. Whether you’re new to the platform or a seasoned user, there’s always something new to learn or explore!

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